For existing customers with a mantau license
More members? More data volume? Amend, revoke or terminate the contract?
Would you like to upgrade your mantau package? Order additional data volume for your cloud storage? Or extend it for many members? Change your address or payment method? Withdraw from or terminate your contract? We will be happy to take care of your wishes. Please have your mantau license and customer number to hand.
For existing customers with a mantau license
More members? More data volume? Amend, revoke or terminate the contract?
Would you like to upgrade your mantau package? Order additional data volume for your cloud storage? Or extend it for many members? Change your address or payment method? Withdraw from or terminate your contract? We will be happy to take care of your wishes. Please have your mantau license and customer number to hand.
Use on every device you have - at the same time!
Available wherever the features are needed at the moment.
All groups and content are available everywhere and synchronously on all devices where you have mantau installed. Ideal for quick messaging on the way - as well as longer texting when using a computer. Ideal for hybrid work environments.
Apps and web version in English and German - as well as in light and dark mode.
Use on every device you have - at the same time!
Available wherever the features are needed at the moment.
All groups and content are available everywhere and synchronously on all devices where you have mantau installed.
Apps and web version in English and German - as well as in light and dark mode.
FAQ: Upgrading, downgrading and changing your mantau contract
A contract amendment with mantau involves making changes to the existing licence agreement within the platform. These include, amongst other things, changing the licence package, altering the number of participants or the storage space, adjusting the payment method, as well as changes of address or termination of the contract.
mantau allows for various types of contract amendments. These include switching to a different licence package with a higher or lower number of users and correspondingly adjusted storage space, changing the payment method between monthly and annual billing, amending master data such as the billing address, and terminating the contract by revocation or cancellation.
Yes. The licence package can be adjusted during the term of the contract. An upgrade to a higher-tier package (e.g. more users or more storage space) takes effect immediately. It is also possible to switch to a lower-tier package, but this will only be implemented at the end of the relevant contract period (monthly or annually). This ensures flexibility of use whilst taking current contract periods into account.
Yes. The payment method can be set to either monthly or annual billing. This allows organisations to decide flexibly which billing model best suits their budget planning.
In the event of a change of address, the contract’s master data is updated – for example, if you move house or change your billing address. This does not affect your use of the platform.
Termination brings the existing licence agreement to an end on the agreed date. Until then, the platform remains fully accessible. Upon termination of the agreement, the customer should export all content.
This flexible contract amendment is particularly relevant for organisations with fluctuating participant numbers or dynamic structures, such as clubs, businesses, local authorities, schools, social organisations or fire brigades. These organisations can adapt their licence at any time to reflect growth, downsizing or organisational changes.